1
Acceptance of terms
- By creating an account, accessing the dashboard, using the POS app, or paying for billzova, you agree to these Terms and Conditions.
- If you use billzova on behalf of a restaurant or business, you confirm that you are authorized to accept these terms for that business.
2
Use of the service
- billzova is provided for restaurant billing, order management, menu management, table management, staff access, and reporting.
- You agree to provide accurate account and restaurant information and to use the service only for lawful business purposes.
- You are responsible for checking bills, tax settings, prices, discounts, and reports before using them for business or compliance decisions.
3
Accounts and security
- You are responsible for maintaining the confidentiality of passwords, staff PINs, devices, and account access.
- Actions performed from your account or staff accounts may be treated as authorized actions by your restaurant.
- You must notify us promptly if you suspect unauthorized access or misuse of your account.
4
Payments and subscriptions
- Paid plans, setup charges, support charges, and add-ons will be communicated before purchase or activation.
- Failure to pay subscription or service charges may result in suspension, downgrade, or termination of access.
- Prices, features, limits, and plans may change with prior notice where practical.
5
Service availability
- We aim to keep billzova reliable, but we do not guarantee uninterrupted or error-free service.
- Service may be affected by internet issues, hosting provider downtime, database provider downtime, maintenance, device issues, or third-party failures.
6
Limitations of liability
- billzova is provided as business software. We are not liable for indirect loss, loss of profit, loss of data, business interruption, incorrect entries, or decisions made using reports.
- To the maximum extent permitted by law, our total liability for any claim is limited to the amount paid by you for the service during the three months before the claim.
7
Termination
- You may stop using the service at any time. We may suspend or terminate access for misuse, non-payment, security risk, unlawful activity, or violation of these terms.
- After termination, access to the dashboard, POS, reports, or data may be limited according to our retention and legal obligations.
Have questions about this policy? Email info@billzova.com or call +91 8004920195. We're happy to clarify anything.